1. INTRODUCTION
   The issue of MediTrac identification and other products are subject to the terms and conditions set out below. For the purposes of these terms and conditions, the following terms shall have the meaning assigned to them below-
   1.1 "benefits" - the benefits to be provided by MediTrac to members in terms of the scheme, which benefits are set out in 4;
   1.2 "contracting corporate entity/medical aid" - a corporate entity/medical aid with whom MediTrac has contracted, in terms of which, as an added-value service to the corporate entity's /medical aid's clients/members, MediTrac shall provide members/clients of such corporate entity/medical aid with the benefits;
   1.3 "corporate/medical aid member" - a member who was invited to become a member as a result of being client and/or member of a contracting corporate entity/medical aid;
   1.4 "ID disc" - the MediTrac identity disc to be issued by MediTrac and worn by a member on a wristwatch, bracelet, neck chain or wrist band, which identity disc shall bear the MediTrac emblem and the member's number;
   1.5 "individual member" - any member other than a corporate member/medical aid member
   1.6 "medical emergency" - an emergency in respect of a member, arising out of the physical injury or illness of such member, which results in the admission of a member to a hospital or transportation by a service provider;
   1.7 "MediTrac" - MediTrac (Proprietary) Limited;
   1.8 "member" - a person who has applied to become a member of the scheme, either telephonically, or by means of a completed, signed application form, and who has been accepted by MediTrac, in MediTrac's sole discretion, as a member (whether as a corporate or individual member) of the scheme;
   1.9 "member's information" - information in respect of the member which has been verified and/or supplied by the member;
   1.10 "member's number" - a unique number which has been allocated to each member, which is reflected on the ID disk and which cross-references to the member's information;
   1.11 "service provider" - a hospital, clinic or other health care provider or Emergency Service Provider;
   1.12 "scheme" - the scheme devised by MediTrac in terms of which, inter alia, members-
   1.12.1 are issued ID discs for purposes of identification in the case of-
   1.12.1.1 a medical emergency;
   1.12.1.2 the death of a member and the admission of the body of such member to a mortuary;
   1.12.2 enjoy the benefits, the details of which scheme are more fully set out in these terms and conditions.
   1.12.3 Transportation of a member from the scene of an accident to a medical facility
   1.12.4 Approved interhospital transfer of a member

2. DURATION
   2.1 Upon notification by the member that he has received the MediTrac products, the ID disc shall be activated and the member shall be reflected as a member on the MediTrac's database and be entitled to the benefits.
   2.2 The member shall continue to be a member and he shall be entitled to the benefits-
   2.2.1 in the case of corporate members/medical aid members, for so long as such corporate members/medical aid members remain a client of a contracting corporate entity/medical aid, provided that should-
   2.2.1.1 the member cease to be a client/customer of any contracting corporate entity; or
   2.2.1.2 the agreement entered into between MediTrac and the relevant contracting corporate entity/medical aid terminate for any reason, the corporate /medical aid member shall, thirty days after such cessation or termination as the case may be, cease to be a member unless, within such thirty day period he notifies MediTrac that he wishes to continue his membership as an individual member and makes payment to MediTrac of the membership fees payable by individual members at that time;
   2.2.2 in the case of individual members, for a period of one year after the date upon which the MediTrac product is activated in terms of 2.1, or a corporate member becomes an individual member in terms of 2.2.1("initial period"), provided that individual members shall be entitled, on an annual basis, to renew their membership for a further period of one year ("renewal period") by making payment, within the thirty day period prior to the expiry of initial period (or the expiry of any renewal period, as the case may be), of the annual membership fees applicable at that time, as notified by MediTrac in writing

3. USE OF MEDITRAC PRODUCT AND MEMBER'S INFORMATION
   3.1 The member confirms that the member's information supplied to MediTrac either telephonically or by means of an application form is true and correct in every respect and undertakes to inform MediTrac immediately should any of such information change at any time;
   3.2 the member acknowledges that the ID disc reflects the member's number which is unique to the member and cross-references to the member's information stored on the MediTrac database. The member accordingly undertakes to take all reasonable precautions not to allow any other person to wear or display the member's ID disc. Should the member's ID disc be lost or stolen, the member shall immediately inform MediTrac.

4. BENEFITS
   In the event of a medical emergency or the death of a member, as the case may be, MediTrac shall provide the following benefits in respect of a member-
   4.1 if a service provider or mortuary contacts the MediTrac contact centre and quotes the member's number-
   4.1.1 such a service provider or mortuary, as the case may be, shall be furnished with the member's information by means of a telefacsimile or e-mail or authorisation number for medical transportation of the member upon caller authorisation
   4.1.2 MediTrac shall use reasonable endevours to contact the person nominated by the member in terms of the details furnished by the member to MediTrac;
   4.1.3 The member must phone the MediTrac Call Centre on 0861 555 911 for any medical emrgency

5. CONFIDENTIALITY
   MediTrac undertakes that it shall not at any time discuss with or disclose or reveal the member's information to any person, other than to-
   5.1 MediTrac's employees, representatives, advisors and/or consultants who are required in the course of their duties to have access to the member's information
   5.2 service providers or mortuaries in terms of these terms and conditions

6. AUTHORISATION, ACKNOWLEDGEMENT AND INDEMNITY
   The member-
   6.1 acknowledges that, whilst MediTrac shall use all reasonable endevours to-
   6.1.1 make emergency personnel, hospitals, clinics and other health care providers aware of the existence and use of the MediTrac products;
   6.1.2 procure the participation by hospitals, clinics and othr health care providers in the scheme, MediTrac does not make any representation or give any warranty or guarantee of any nature whatsoever in respect of the scheme and MediTrac shall not be liable to the member under any circumstances whatsoever for any loss, liability, expense or damage of any nature (including, inter alia, loss of profit and consequential damage) (collectively "losses") whether caused by the negligence or gross negligence of MediTrac arising out of or in connection with any aspect of the scheme, including, without limitation, the failure of any service provider to admit and/or treat the member, the furnishing of member's information by MediTrac to the service providers and/or mortuaries and/or the provision of any service which MediTrac may specifically agree to provide in respect of any particular member;
   6.2 indemnifies MediTrac against any losses (as defined in 6.1) which MediTrac may suffer arising out of or in connection with the member's-
   6.2.1 furnishing MediTrac with any incorrect or inaccurate information in respect of himself;
   6.2.2 permitting another person, other than the member to wear the member's ID disc or use the MediTrac product,
   6.2.3 wearing and/or using the MediTrac disc after he has ceased for any reason whatsoever, to be a member.

7. GENERAL
   7.1 No variation or agreed cancellation of these terms and conditions shall be of any force or effect unless in writing and signed by or on behalf of MediTrac.
   7.2 MediTrac shall not be bound by any representation, express or implied term, warranty, promise or the like not recorded herein or reduced to writing and signed by MediTrac or its representatives.

Remember, whether you have an emergency or just an inquiry, Please contact MediTrac service consultant available 24 hours a day, on 0861 555 911.

Always quote your MediTrac number in all correspondence. This is very important for us to process your request quickly and effectively. Also, don't forget to inform us if there are any changes to your details.

Welcome to the world of MediTrac. MediTrac PO Box 5390 Rivonia 2128 Tel: 0861 555 911