Compliance

Information is completely secure

We are POPIA compliant. Patient information and practice information stay protected — with MFA, encryption, and access limited to the people you invite.

POPIA

POPIA compliant, for patient and practice

Health records are special personal information. Meditrac processes them as an operator. We do not sell patient data. We do not send the chart to AI providers. Your practice remains the responsible party.

Safeguards

How that shows up in the product

MFA

Unauthorised logins do not get through

Admins and practitioners use an authenticator app. A stolen password is not enough to open the chart.

Encryption

Private data like ID numbers is encrypted

Identifiers are stored encrypted, shown masked, and never used as a password or in a URL.

Access

Only your practitioners see your patients

You invite people in your practice or organisation, assign a role, and remove them when they leave.

Policies

Read the detail

POPIA

Roles, special personal information and the Information Regulator.

Security

Access control, authentication, audit and shared responsibility.

What we collect, why, and how long we keep it.

The agreement for using Meditrac, including billing.

Get started

A secure workspace for the rooms

Start a trial and run the practice with POPIA-compliant safeguards already in the product.

Start free trial Security