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Patient 1 min read

Linking a practice

Request a connection and wait for the practice to approve it before Home and Book open.

On this page
  1. 1
    Open You → Family and practices, or stay on the page you landed on after saving your ID.
  2. 2
    Under Practices for you, each matching practice shows Connect, Waiting, or Connected.
  3. 3
    Click Connect. The practice checks that the portal account matches the file.
  4. 4
    When they approve, the practice shows Connected. If they reject it, click Request again.

More than one practice

If you are connected to more than one practice, open the account menu (your name at the top right) and choose the practice under Practice. Home, bookings, visits, and prescriptions all follow the practice you selected.